Saturday, April 9, 2011

Yelp review for the school

"I am still currently enrolled in this school and dread each day coming. It didn’t use to be like this. I used to look forward to school until January. Don't get me wrong, I still enjoy the creativity of the industry and I love it when my clients are happy. My favorite part of this school experience is to know that my clients like what I did for them and come back [to me]. I built solid relationships with all here: my classmates (who are now my very good friends), my instructors and my own clients. 

What is wrong with this school? The owner, Jimmy Leung. He makes the school such an oppressive place. The energy of the school has been lately, filled with dread and a deadening air. When I first came to the school, it had more freedom. That allowed us to build a foundation of friendship that made the school fun and more educational. These friendships were beneficial because each student and teacher brought something to the table of learning. Whether it be nail designs, hair cutting techniques or study information, I would not have learned so much otherwise. Some of the students were educated in other countries prior to coming to the states so they can show newbies like me more than just State Board standards. 

This school ONLY teaches the basics to pass the state board exam. No demonstrations of different hairstyles are taught. No extra learning is given to give us advantage when we graduate. We learn individually on the floor as opposed to knowing different styling techniques before hand as a group. This isn't unfair for others who do not get a chance to experience assorted styles. This school is Jimmy’s branch from Oakland and there is a lacking of equality education. In Oakland, they teach how to do gel nails. Here, the instructors are not allowed to teach “advance” skills. My classmate taught me how to do French manicures instead (instructors do not teach beyond Stateboard). 
There is only one instructor for each shift (two shifts). I admire and appreciate each instructor for not only teaching me and all the students, but they have to do other miscellaneous tasks as well (reception, on the floor, prep for state board, rules and regulations, all student's questions, maintenance, stocking, laundry and so much more). They both (two instructors) are understanding and patient to each student. Each have solid background of the beauty industry and it's beyond me as to why they put up with this owner. I have seen the disrespect the owner shows toward them. 

I personally feel that Jimmy treats his own clients, the students, like his own sweat shop workers. I am not the only one to feel this way. We students pay him money for education but he treats us with the same respect as one would for cattle. Though, cows are more valued in this case than us lowly students. He belittled me and was very condensing while he wrote up a warning and told me that he will remove me from the school if I wore jeans again. To expel me for wearing jeans is something I cannot understand. Had I vandalized the school, stole property or hit another person in this school, I would totally understand his wanting to kick me from the school. But, for merely jeans, this I do not understand. 

 I had to sign the paper, that I did not agree to, so that I could continue practicing my acrylic nail application before he interrupted me. He used me as scapegoat for other students. Instead of being "caring" as he said he was, he showed no emotion of the sort. When students decline to service clients, they are clocked out as punishment. I quote him from a recording of his speech in January, "I care about my students"... "I want you to be proud of this school". He does not care. Our concerns for the school were voiced to him and he has made promises to address them. Nothing was done to fix the problems since January. The plugs are still broken by some stations. The supplies for the school (shampoo, conditioners, color remover, etc.) are usually short of and takes very long to restock. Only one instructor per shift is not enough! That was voiced many, many times and still there has been no change. I am not proud to go to this school. I am ashamed to attend here and depend on this man for my education. I brought my friend to my school on Monday because I wanted to show her what I could do. I was prideful of what I learned here. My friend was treated like she was a criminal by the receptionist. I regret bringing my friend and never again will I boost the school (at least, until a different owner takes over). 

For prospective students of the beauty industry, wait a month (on May) to apply to this school. The new owner is down to earth and anyone will be better than our current tyrant of a principal. The friends you will make here will be lifetime (I hope). The instructors are helpful, friendly and knowledgeable. The people we service for are usually very friendly and understandable. We are students and this is a place to learn so they do not mind the time we take to get their hair right! Plus, we get to keep the tips given to us, which is great to save up for better tools upon graduating. 

Consider all I typed above considering attending this school. For future clients, we as students strive to make you happy. For me at least, my goal is customer satisfaction and nothing less. However, students learn from mistakes as I do learn from mine. Thank you for reading."

My yelp review. I made an account purposely for this case. Jimmy Leung hurted me alot yesterday and I will not allow him to abuse me in silence! I told all of the students in the school so they know what this man did to me and would do to them. I do not take unjust lightly and he is a very discriminatory man who lacks respect for others. 

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